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Legal & Privacy

This Privacy Policy sets forth how Carmen Sol New York (and its affiliates, successors and assigns), collectively referred to herein as Carmen Sol New York,  collects, uses and protects the information of users of this website, currently located at and the subdomains thereof. We respect your privacy and are committed to maintaining and using this information responsibly. By using or accessing the Website, you are accepting and consenting to the practices and procedures described in this Privacy Policy and in the Website Terms of Use into which this Privacy Policy is incorporated.


We may collect personal information from and about our users, as well as information about users and their visits to this Website. Web usage information may be collected and used on our behalf by our Service Providers (defined below). In addition to the other types of Web site usage information we collect (as described above), we also may use cookies on our Website. Cookies are small pieces of data that automatically get stored on your computer when you visit our Website. We may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our Website, track your orders, and monitor and maintain information about your use of our websites. The information collected through cookies generally does not, alone, constitute or include personal information. All of these purposes serve to improve and personalize your experience on our Website. Cookies can be blocked or removed through most browser settings. Personal information: We will use your personal information for various purposes, including, for example, to respond to your requests, process your orders or transactions, and to provide you with our product and service offerings. We may also use your personal information to maintain our internal record keeping. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. We may match information collected from you through different means or at different times, including both personal information and web usage information, and use such information along with information obtained from other sources, including third parties. We may analyze user behavior as a measure of interest in, and use of, our Website and e-mails, both on an individual basis and in the aggregate. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that we think might interest you. If you want to stop receiving promotional email messages from us, follow the directions in the Right to Opt In/Opt Out section below. Web Usage Information: We use web usage information of and about our users for various purposes. For example, cookies may enable us to relate your use of the Website to other information about you, including your personal information. Additionally, we use this information for internal system administration, to help diagnose problems with our servers, to analyze this information to increase the functionality and user-friendliness of the Site, to better tailor the Site to our users’ needs, and to otherwise operate and administer the Site. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider. We may also link this web usage information with personal information. E-mail-A-Friend/Online Cards:You may be able to send information about our products and/or Site to their friends and family members by using an E-mail to Friends or similar feature on the Site or in an e-mail that we have sent you. In some of these cases (unless you simply forward our e-mail on your own), you may provide the name and e-mail address of your friend or family member to us. Such information will be treated in accordance with this Privacy Policy and applicable law. You also confirm that you give us consent, on behalf of your friend or family member, to receive an e-mail from the Site about the relevant product or service. We share users information collected via this Website with the following types of entities and in the following ways: Service Providers: We may provide users information to our third-party representatives and service providers such as server hosts, data management companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, payment processing companies, fulfillment companies and payment processors (collectively, Service Providers) in order to facilitate the operation of the Site and its various services and features. These service providers may be provided or granted access to users personal information and web usage information in order to perform these services on our Co-sponsored Contests, Sweepstakes and Offerings: From time to time on the Website, we may make available certain contests, sweepstakes and other offerings that are co-sponsored by or provided in collaboration with another company. In those situations, the information we obtain from you in connection with such contest, sweepstake or offering may be shared with our co-sponsor, unless you instruct us not to by following the instructions in the Right to Opt In/Opt Outsection below. In those situations, our co-sponsors will have the right to use your information for their own purposes, in accordance with their own policies. We are not responsible for how our co-sponsors may use your information. Third Party Offers: We may provide visitors an opportunity to receive offers from other entities who have services, products and offers that we think might be of interest. Unless you elect not to receive such offers by following the instructions in the Right to Opt In/Opt Out section below, we may from time to time provide your personal information to these entities so that they may send you these offers. If you change your mind and no longer want us to share your personal information with these types of third parties, follow the instructions to opt out in the Right to Opt In/Opt Out section below. Public Forums. When you contribute to a public area or feature of our Website, such as a blog or other communication or community tool or area, the information that you submit or post will be made available to the general public. For this reason, we recommend that you do not submit any sensitive information, including your full name, home address, phone number, social security number or other information that would enable other users to locate you, or financial information on these areas of our Website. Instead, make up a username that does not disclose your personal identity. Legal Disclosures: We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Website, or anyone else that could be harmed by such activities. Web Site Usage and other Non-Personally Identifiable Information: We may disclose Website usage information and other non-personally identifiable information regarding our users and user behavior as a measure of interest in, and use of, our Website and e-mails to third parties, including, for example, aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user. Corporate Change of Control: : In the event we, or a significant portion of our assets, are acquired by or transferred to one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personal information and other types of user information may be amongst the transferred assets. You may have the right to accept and/or refuse certain of our uses of your personal information. For example, at times when you are requested to provide personal information on this Site or in connection with our communications, you may have the opportunity to elect to, or not to receive correspondence from us. You may opt out of our promotional e-mails by clicking on an opt-out using link within the promotional e-mail you receive. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. If you want us not to share (or stop sharing) your personal information with third parties for their direct marketing use, send us an e-mail at If you do request to have us stop sharing your personal information with other entities for their direct marketing purposes, such request will only apply as of the date of your request, and we will not be responsible for any communications that you may receive from entities that received your personal information prior to such request. In these cases, please contact that entity directly. Where the Information is Located: Your personal information may be stored and processed in any country where we have facilities or where we have engaged a service provider. Different countries have different privacy laws and requirements, and some, including the United States, may provide less legal protection for your personal information than others. We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children online activities. We do not knowingly target or collect information from children to sell or promote our products or services to them. If you believe a child under the age of eighteen has sent personal contact information to us, please contact us immediately at the address listed herein and we will use reasonable efforts to promptly remove that information from our databases. The Website may contain links to other websites and online services. When you link to such sites or services, you become subject to their terms of use and privacy policies posted thereon and/or applicable thereto. This Privacy Policy does not apply to information provided to or collected on any other website. You should review these sites’ privacy policies to see how these other sites collect, use and disclose you personal and other information.


While we will endeavor to protect the security and integrity of any sensitive personal information that may be provided by our users to this Website, complete security is not always possible. Due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from unauthorized access or use. It is important to remember that you too play a role in the security of your information. You are responsible for maintaining the confidentiality of your account password, and because your password may permit access to your personal information, please keep your password secret and do not disclose it to others. We have the right to assume that anyone accessing the Website using your account and password has the right to do so. You will be solely responsible for the activities of anyone accessing the Website using your account and password, even if the individual is not, in fact authorized by you. Please notify us immediately if you learn of any unauthorized use of your account or password, or any other breach of security. In the unlikely event that we believe that the security of any users personal information in our possession or control may have been compromised, we may seek to notify such user of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use the United States Postal Service to notify you in this situation, please e-mail us at You may access and update the personal information you have provided to us via the Site by visiting the account information area of your account on this Site.



We reserve the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Website by posting such updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Website. Under certain circumstances (for example, with respect to material changes that may lessen your privacy rights), we may also elect to notify you of changes or updates to our Privacy Policy, or to request your consent for such changes, by additional means, such as posting a notice on the front page of our Website to sending you an e-mail.


By providing personal information to this Website, you consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, pursuant to the laws of the United States, which may provide lesser privacy protections than the laws of other countries.


If you have any questions about the Website or this Privacy Policy, please contact us at or use this form.