TABLE OF CONTENTS
We use web usage information of and about our users for various purposes. For example, cookies may enable us to relate your use of the Website to other information about you, including your personal information. Additionally, we use this information for internal system administration, to help diagnose problems with our servers, to analyze this information to increase the functionality and user-friendliness of the Site, to better tailor the Site to our usersâ€™ needs, and to otherwise operate and administer the Site. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider. We may also link this web usage information with personal information. E-mail-A-Friend/Online Cards:
We may provide users information to our third-party representatives and service providers such as server hosts, data management companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, payment processing companies, fulfillment companies and payment processors (collectively, Service Providers) in order to facilitate the operation of the Site and its various services and features. These service providers may be provided or granted access to users personal information and web usage information in order to perform these services on our Co-sponsored Contests, Sweepstakes and Offerings: From time to time on the Website, we may make available certain contests, sweepstakes and other offerings that are co-sponsored by or provided in collaboration with another company. In those situations, the information we obtain from you in connection with such contest, sweepstake or offering may be shared with our co-sponsor, unless you instruct us not to by following the instructions in the Right to Opt In/Opt Outsection below. In those situations, our co-sponsors will have the right to use your information for their own purposes, in accordance with their own policies. We are not responsible for how our co-sponsors may use your information. Third Party Offers:
We may provide visitors an opportunity to receive offers from other entities who have services, products and offers that we think might be of interest. Unless you elect not to receive such offers by following the instructions in the Right to Opt In/Opt Out section below, we may from time to time provide your personal information to these entities so that they may send you these offers. If you change your mind and no longer want us to share your personal information with these types of third parties, follow the instructions to opt out in the Right to Opt In/Opt Out section below. Public Forums. When you contribute to a public area or feature of our Website, such as a blog or other communication or community tool or area, the information that you submit or post will be made available to the general public. For this reason, we recommend that you do not submit any sensitive information, including your full name, home address, phone number, social security number or other information that would enable other users to locate you, or financial information on these areas of our Website. Instead, make up a username that does not disclose your personal identity. Legal Disclosures:
While we will endeavor to protect the security and integrity of any sensitive personal information that may be provided by our users to this Website, complete security is not always possible. Due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from unauthorized access or use. It is important to remember that you too play a role in the security of your information. You are responsible for maintaining the confidentiality of your account password, and because your password may permit access to your personal information, please keep your password secret and do not disclose it to others. We have the right to assume that anyone accessing the Website using your account and password has the right to do so. You will be solely responsible for the activities of anyone accessing the Website using your account and password, even if the individual is not, in fact authorized by you. Please notify us immediately if you learn of any unauthorized use of your account or password, or any other breach of security. In the unlikely event that we believe that the security of any users personal information in our possession or control may have been compromised, we may seek to notify such user of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use the United States Postal Service to notify you in this situation, please e-mail us at info@Carmensol.com You may access and update the personal information you have provided to us via the Site by visiting the account information area of your account on this Site.
CONSENT TO PROCESSING
By providing personal information to this Website, you consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, pursuant to the laws of the United States, which may provide lesser privacy protections than the laws of other countries.
To initiate a return, please go to http://carmensol.returnscenter.com to start the RMA process. Please have your Order Number and Email address ready.
or use this form