While we will endeavor to protect the security and integrity of any sensitive personal information that may be provided by our users to this Website, complete security is not always possible. Due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from unauthorized access or use. It is important to remember that you too play a role in the security of your information. You are responsible for maintaining the confidentiality of your account password, and because your password may permit access to your personal information, please keep your password secret and do not disclose it to others. We have the right to assume that anyone accessing the Website using your account and password has the right to do so. You will be solely responsible for the activities of anyone accessing the Website using your account and password, even if the individual is not, in fact authorized by you. Please notify us immediately if you learn of any unauthorized use of your account or password, or any other breach of security. In the unlikely event that we believe that the security of any users personal information in our possession or control may have been compromised, we may seek to notify such user of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use the United States Postal Service to notify you in this situation, please e-mail us at info@Carmensol.com You may access and update the personal information you have provided to us via the Site by visiting the account information area of your account on this Site.
CONSENT TO PROCESSING
By providing personal information to this Website, you consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, pursuant to the laws of the United States, which may provide lesser privacy protections than the laws of other countries.
To initiate a return, please go to http://carmensol.returnscenter.com to start the RMA process. Please have your Order Number and Email address ready.